Privacy-Policy

We may collect your Personal Information when you use our services or Platform or otherwise interact with us during the course of our relationship. We collect Personal Information which is relevant and absolutely necessary for providing the services requested by you and to continually improve the Shree Ram Pvt. Ltd. Platform.

Personal and Sensitive Personal Information collected includes but not limited to:

• Personal details (e.g. name, contact details including, residential address, date of birth, user photo, documents such as identity card / passport details / Aadhaar details / PAN / Voter ID / driving license, and/or education details) provided by you to us to avail various products/services from us.
• PAN card number, KYC related information such as videos or other online/ offline verification documents as mandated by relevant regulatory authorities, your business-related information
• Aadhaar information including Aadhaar number or Virtual ID for the purposes of e-KYC authentication with the Unique Identification Authority of India (UIDAI). Note that submission of Aadhaar information is not mandatory for e-KYC authentication, you can also use other types of information, such as your PAN or GST number
• Images of documents/ photos required to avail any of our products/services.
• OTP sent to you by your bank or Shree Ram Pvt. Ltd.
• Balance, transaction history and value, bank account details, wallet balance, investment details and transactions, service or transaction related communication, part of your card details for smooth transaction using Shree Ram Pvt. Ltd. or any of the services
• Your device details such as device identifier, internet bandwidth, mobile device model, browser plug-ins, and cookies or similar technologies that may identify your browser/ Shree Ram Pvt. Ltd. Application and plug-ins, and time spent, IP address and location

Information may be collected at various stages of your usage of the Shree Ram Pvt. Ltd. Platform such as:

• Access to your mobile camera device for the functioning of many in-app functionalities for recording video including, but not limited to video KYC process and scan & pay etc.

Third-party vendors will require images and documents to get their KYC completed

• User Self Picture selfie {Photo} image is Required For the purpose of KYC and to Display in Dashboard. This Picture/Image Can Be share with Government Authorities and KYC Service Provider just like NSDL, UTI , UIDIA, It is taken as per the Indian government compliance for the photo of the user of the services taken on the app.
• visiting Shree Ram Pvt. Ltd. Platform
• registering on Shree Ram Pvt. Ltd. Platform as an “user” or “merchant” or any other relationship that may be governed by terms and conditions listed on Shree Ram Pvt. Ltd. Platform
• transacting or attempting to transact on Shree Ram Pvt. Ltd. Platform
• accessing links, e-mails, chat conversations, feedbacks, notifications sent or owned by Shree Ram Pvt. Ltd. Platform and if you opt to participate in our occasional surveys
• otherwise dealing with any of the Shree Ram Pvt. Ltd. Affiliates/Entities/Subsidiaries/Associates
• while applying for career opportunities with Shree Ram Pvt. Ltd.

We and our service providers or business partners may also collect your Personal Information from third parties or information made publicly available including but not limited to:

• financial history and other information for the purpose of verifying and authenticating an investment transaction request you place with us to prevent suspicious transactions, or to comply with court judgements and bankruptcies, from credit reference and fraud prevention agencies.
• vehicle-related information when you opt for vehicle insurance
• your resume, your past employment and educational qualification for background checks and verifications, through online or offline databases that are otherwise legitimately obtained in case you apply for employment opportunities with Shree Ram Pvt. Ltd.
• your demographic and photo information including but not limited to Aadhaar number, address, gender, and date of birth as a response received from UIDAI upon successful Aadhaar e-KYC

Shree Ram Pvt. Ltd. may process your Personal Information for the following purposes:

• creation of your account and verification of your identity and access privileges
• provide you access to the products and services being offered by us, merchants, affiliates, subsidiaries, associates, or business partners
• to conduct the KYC compliance process as a mandatory prerequisite as per the requirements of various regulatory bodies, including UIDAI under the Aadhaar Act and its Regulations
• to validate, process and/or share your KYC information, nominee details with other intermediaries, Regulated Entities (REs) or AMCs or financial institutions or with any other service providers as may be required
• to process payments on your behalf and on your instructions; communicate with you for your queries, transactions, and/or any other regulatory requirement, etc.
• to authenticate a transaction request; validate a standing instruction for a Systematic Investment Plan or confirm a payment made via the services
• enhancing your user experience in various processes/submission of applications/availment of product/service offerings by analysing user behaviour on an aggregated basis
• to monitor and review products/services from time to time; customize the services to make your experience safer and easier, and conducting audits
• to allow third parties to contact you for products and services availed/requested by you on Shree Ram Pvt. Ltd. Platform or third-party links
• to carry credit checks, screenings or due diligence checks as lawfully required by us; detect and protect us against error, fraud, money laundering and other criminal activity; enforce our terms and conditions
• to inform you about online and offline offers, products, services, and updates; customizing and improving your experience by marketing, presenting advertising, and offering tailored products and offers
• to resolve disputes; troubleshoot problems; technical support and fixing bugs; help promote a safe service
• to identify security breaches and attacks; investigating, preventing, and taking action on illegal or suspected fraud or money laundering activities and conducting forensic audits as part of internal or external audit or investigation by Shree Ram Pvt. Ltd. or government agencies located within India or outside the Indian jurisdiction
• to meet legal obligations

While we may also process your Personal Information for other legitimate business cases, we ensure to take appropriate steps to minimize the processing to the extent possible, making it less intrusive to your privacy.

Location Access:- We are Collecting Information for Realtime location {GEO Location} Which is Required For Banking {Rural Banking-Banking BC} Transactions . such as Money Transfer Service, BBPS and AEPS Service which is govern By NCPI {National Payment Corporation of India} and for the purpose of get daily visit report of Employee, Sales Team, FOS {Fleet of Street}

We use data collection devices such as "cookies" or similar technologies on certain pages of the Platform to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your device hard-drive/storage that assist us in providing our services. Cookies do not contain any of your Personal Information. We offer certain features that are only available through the use of a "cookie" or similar technologies. We also use cookies to allow you to enter your password less frequently during a session. Cookies or similar technologies can also help us provide information that is targeted to your interests. Most cookies are "session cookies," meaning that they are automatically deleted from your device hard-drive/storage at the end of a session. You are always free to decline/delete our cookies or similar technologies if your browser/device permits, although in that case you may not be able to use certain features on the Platform and you may be required to re-enter your password more frequently during a session. Additionally, you may encounter "cookies" or other similar technologies on certain pages of the Platform that are placed by third parties. We do not control the use of cookies by third parties.

In case you have any questions, concerns, or complaints regarding the processing of your Personal Information or this Privacy Policy you may write to Shree Ram Pvt. Ltd. ’s Privacy Officer using this link www.srpayonlineservice.in We are committed to answer your questions within the reasonable time limit. Any delay in the resolution time shall be proactively communicated to you.